Hello, I'm one of two technical administrators on our site the other is the license holder. The problem is that if the licence holder is unavailable our forum is stranded as I can't even ask about the problem.
Would it be possible for you to set up a group to allow secondary admin like myself be able to ask a question in the Questions, Problems and Troubleshooting?
To make sure the administrator is genuine you could ask them to upload a file via FTP similar to what google do when you use google webmaster tools.
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