High activation (code) failure rate

محروم.كوم · #1 06-27-2010, 10:20 PM

We have been noticing lately that there has been an increase of users who are unable to activate their accounts with the email activation, receiving the standard error message.
HTML Code:
We could not activate your account because this web address is not valid. Make sure that you have the entire address from the email, and that your email client has not split the address over several lines.

Please try again with the full address from the email that you received. If it still does not work, try filling in the activation form:

Activation form

If you do not know your activation code, you can find it in the email that was sent to you when you first registered. To have it sent again, please click here:

Send new email with activation code.

If all else fails, email the administrator, making sure that you include your registered email address and username.

Generating another activation email USUALLY fixes it and they can activate from it.

We're wonder if its something vB related or are users just getting dumber and not properly following the link (or using the manual method) correctly?

How long does the code/link stay valid for?

Anything we can look at to make sure all is well in vB?

the email body message is default IIRC:
Code:
Dear $username,

Thank you for registering at the $vboptions[bbtitle]. Before we can activate your account one last step must be taken to complete your registration.

Please note - you must complete this last step to become a registered member. You will only need to visit this URL once to activate your account.

To complete your registration, please visit this URL:
$vboptions[bburl]/register.php?a=act&u=$userid&i=$activateid

America Online Users Please Visit Here to be Activated

**** Does The Above URL Not Work? ****
If the above URL does not work, please use your Web browser to go to:
$vboptions[bburl]/register.php?a=ver

Please be sure not to add extra spaces. You will need to type in your username and activation number on the page that appears when you visit the URL.

Your Username is: $username
Your Activation ID is: $activateid

If you are still having problems signing up please contact a member of our support staff at $vboptions[webmasteremail]

All the best,
$vboptions[bbtitle]

--------------------
To stop receiving this email, please visit this URL:
$vboptions[bburl]/register.php?do=deleteactivation&u=$userid&i=$acti vateid
thanks, __DEFINE_LIKE_SHARE__