I have a user who has made a number of posts in various forums but appears as a Guest. I have logged into the Admin CP and changed their level (guests can only post in our support forum) but it still appears the same. Their avatar is missing and there is no way of sending them PM because no contact member details or user profile link is available.
Never had this problem before.... any ideas what could be going wrong or how I can fix it?
Thanks,
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