ارجو ان لا يكون هذا الموضوع مخالف

انا مسجل فى بنك اليرت باى من شهر 9 فى عام 2009 والى الان ونحن فى السنة الجديدة ولم يتم التفعيل :no000000::no000000::no000000:

لقد بعت لهم رسالة بخصوص المشكلة وكانت الرسالة على النحو التالى

العنوان : Not verified yet although, I applied the required documents

ونص الموضوع على النحو التالى :

Hi Alertpay Support

I registered in alertpay on 9/8/2009 & uploaded all the required documents to become verified , but I am not verified till now

this affect my business badly , and I want your urgent help to review my account and verify me

hope you will do that fast

waiting to hear from you soon

This is my details

Full name : (ekramy mohamed zaki abrahim)

E-mail : (هنا الاميل الخاص بى)

حيث تم ارسال هذه الرسالة الى الشركة وتم وصول رسالة من الشركة على الاميل الخاص بى وهى على النحو التالى :

ekramy mohamed zaki abrahim ,

Thank you for contacting us. This is an automated response confirming the receipt of your ticket. One of our agents will get back to you as soon as possible. For your records, the details of the ticket are listed below. When replying, please make sure that the ticket ID is kept in the subject line to ensure that your replies are tracked appropriately.

Ticket ID: QPI-179042
Subject: Not verified yet although, I applied the required documents
Department: Verification Support
Priority: High
Status: Open

You can check the status of or reply to this ticket online at: https://helpdesk.alertpay.com/modifications/dwk_directlogin.php?هنا الاميل الخاص بى&ticketid=243455&sessionid=58bb1e281b24ebb5faf2 e b317d9044a7

فتحت هذا الرابط السابق ولم اجد اى تغير فلمن لدية خبرة فى ذلك فأرجو ان لا يبخل على بحل هذه المشكلة فكيف افعل