What are articles?

[محروم.كوم]

I'm trying to learn what the basic capabilities of vBulletin are. The information at vbulletin.com is quite slim, mostly just a long bullet list without many images or explanations.

For instance, the term "article" is mentioned many times but there isn't any background information about what an article is. It seems to be different from forum posts and blog posts. Where would I find articles on a typical vBulletin web site? Are there articles here at www.vbulletin.com/forum?

Can vBulletin replace our tech support knowledgebase? If so, I'd like to see some web sites that use it for that.

Can vBulletin be a tech support ticket system? Are there examples of that I can see?

Perhaps I've overlooked all the documentation and marketing information that explains the capabilities of vBulletin. If so, please point me at it.

Thanks! __DEFINE_LIKE_SHARE__