Looking through the forum support areas, we see the same questions asked over and over, yet this site doesn't use the one feature that caters this exact issue.... the similar threads function. Sure, it creates more lag, but isn't this an exact example of what you are buying, its functions and purpose for correct use?
This forum of all forums, being a support mechanism to the product itself, IMHO essentially requires this feature to be used. A quick 5 similar topics on the bottom of a new thread / existing threads can quickly help those who are not search savvy.
Since I enabled it on my own forum the amount of duplicate conversations decreased more than 50%. Just don't understand why its not being used here!
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