Complaint from Vbulletin China Customer !
 

Complaint from Vbulletin China Customer !

From last time (Sat 13th Mar '10 10:13am) , we get some "special" official answer.

Quote:
Originally Posted by Wayne Luke (vBulletin Team)
They would have to release the instructions on how to affect the change or package it in a product. All vBulletin-Chinese customers now download the software from us and there is in effect no vBulletin-Chinese distributor. The forums were left up as a courtesy to existing customers. .

Hii, Guys, Regarding download issue, Did you made test before you reply this topic ? you should not tell lies, and It's wrong to tell lies, You wanna all people know you are the liar ?

All VB china customer when access to vBulletin Members Area ( http://members.vbulletin.com) the URL redirect to http://forum.vbulletin-china.cn/ , but now you tell to all "All vBulletin-Chinese customers now download the software from us", but where ? your false statement for what ? fool who ?

Try to make an apologies to all customer.



Quote:
Originally Posted by Steve Machol (Customer Support Manager)

The official answer is that there is no official answer right now. This has been referred to upper management. When something is decided, it will be announced. Until then there is no point in keeping this thread open.

Also lease be aware the vB China was a completely separate company. We did not get the money for the licenses purchased through that site. There was an affiliation, obviously, but we never saw the bulk of that money.

Original : http://www.vbulletin.com/forum/showthread.php?345288-Is-this-true-strange-!!!-Please-tell-us-the-truth-!&p=1951823&viewfull=1#post1951823


Quote:
vB China no longer exists and there is no longer an official Chinese version of vB. If you have a valid account then it would have been transferred to us. What is your account number?

Best regards,
Steve Machol
Customer Support Manager, vBulletin

Quote:
Originally Email from someone from vb IB
In the past. VB China was a money losing business; however, I believe China Presents a large future opportunity for VB and we will linely return focus to it in the future.

So final, from start , Vbulletin China Customer just waiting 7 months , and we get nothing as we can see from those replied. and our license will be coming to be overdue. we have paid this software , but why without support 、can not download the new version. as we can see from this page https://www.vbulletin.com/order/index.php even Support by email & online support ticket system, for one year. Cost is $80.00. so how about our 7 months losses , or we will simply get a answer is "apologize for the delay"

Someone give a Professional solution from vBulletin Customer/sale Support team Please!!!!!!!




Vbulletin China Customers