Where am I able to post?
 

I can only imagine that this post is in the wrong location for these forums, but I am at a loss as to what to do now as when I try to post my question in the appropriate section I am not allowed to post there.

I admin a site that is presently getting hit with a good deal of bots and was hoping to find an answer as to how to make a change in the registration form used, but being that I do not have the information from the purchase of the version of vBulletin that is running on the site, nor do I have any information about the owner's account status here, or if he actually has one, I am barred from any of the support forums.

Is there another site that someone could recommend that would be more user friendly to an admin when they have limited information regarding the purchasing of the software?

Thank you for any help or suggestions that can be given.