مساعدة تم ايقاف بريد الهوت ميل
 

الإخوه القائمين على هذا المنتدي /// سلمكم الله جميعا


ارجوا مساعدتي في في حل بريد الهوت ميل الخاص بي حيث تم إيقافه


وقمت بمراسلة الدعم الفني وتم إجابتهم بما يلي :




Thank you for writing back to Windows Live Technical Support. I understand that you would like to reset the password of your بريدي الموقف account. Please accept my apologies for not being able to get back to you within 24 hours.

I certainly would want to help you that is why it would be best if you provide us your complete information once you respond to this email.



Without this, we will not be able to proceed with our investigation. Rest assured that we value the security and confidentiality of the information that you will send us, and it will only be used in resolving your particular issue. In this regard, please provide us with the following:



Please put N/A or NONE if the question is not applicable.



1. Your Windows Live ID

2. Your first name and your last name

3. Your date of birth (month/date/year)

4. Your country

5. Your state (if applicable)

6. Your postal code

7. Your IP address List the IP addresses from each computer that you use to access your account. To determine your IP address, visit the following Web site:

http://www.whatismyip.com

The numbers that appear at the top of this Web page is your IP address.

8. The answer to your secret question

9. The "alternate e-mail address" that is on file for the account

10. Your Internet service provider. An ISP is a company that provides an end user with a connection to the Internet and other similar services, such as e-mail. Examples include MSNIA, EarthLink, and Comcast.

11. The last date and time when you successfully signed in



More information that may help us verify account ownership:



Windows Live Hotmail customers



12. The names of any folders that you created in addition to the default folders

13. Names of contacts in your address book (please include the e-mail address)

14. Subjects of any old mail that is in your Inbox or mail folders



Windows Live Messenger customers



15. Names of contacts on your contact list (please include the e-mail address)

16. Your Windows Live Messenger nickname (display name)



Your patience and cooperation on this matter are greatly appreciated. We look forward to hearing from you again.


Sincerely,



Henry
Windows Live Technical Support



تمت اجابتهم ولكن دون فائده علما انني استطيع استخدام الماسنجر بنفس الحساب

الموقف بريده .


نرجوا النظر لمشكلتي وخاصه أنني محتاج له جدا وعملي متعلق به


والسلام عليكم ورحمة الله وبركاته