Computer Chat Thermaltake forums policy
 

I was at a press conferecence this morning. I think this quotation can be interesting for companies who plan to add a forum to their website.

Quote:
“Lots of improvements (of our products) come from our users. We love to speak to them. We just bring their needs to the market. That’s what we do thanks to Web 2.0 (Facebook* Twitter* etc.) and your forums. Forums can be a great tool for a company but also a dangerous weapon. When users complain of your products* you must listen to them. Three of our employees (two in Taiwan* one in USA) are devoted to take care of them. “
Joseph Lin* Director of the Global Strategic Marketing Division of Thermaltake* 2009-10-30 Taipei (Taiwan).

Thermaltake produces CPU coolers* power supplies and cases for PC. The Taiwanese company* created in 1999* has now three brands: Thermaltake* Luxa2 (design products) and TT esports (accessories). Its turnover in 2008 was 96.7 millions US dollars.

Thermaltake website: www.luxa2.com
Forums link: http://forum.thermaltake.com/
Luxa2 website: http://www.luxa2.com/index.html

I've just added the three links for your information. I'm a reporter* not a commercial. If they're considered as an advertisement* don't hesitate to delete them :)