Technical Support Training
 

G'Day VBers,

The 'front-end' of a forum is what the world sees. Sections, sub-sections, posts and threads. The CPanel, installing, changing hosts, installing hacks, tweaking this and tweeking that is what can be termed the "Technical side" or the 'back-end' of the forum.

As a Mod, a while back I was given CPanel control while the Admin when on vacation. Some things in CPanel were straight forward, but a hassle or two cropped & the Admin tried to walk me thru the situations but they were too complex for me. Some "hack(?)" issues. And in many cases for him too the technical aspects were daunting.

That forum's long gone and we (wife & I) are intending in starting up a new forum.

My issue is this.....

Where/how can I get some training on Cpanel, Hacks etc. There's people in this forum who talk about VB from a 'knowledge' viewpoint. They must have got training somewhere. Surely the way they speak on VB issues they didn't learn it by trial and error.

Do you have any courses or training videos on 'VB Technical support'?