3.5.4 Query
 

Hi folks,

I'm a noob...:confused:

Purchased vBulletin 3.5.4 a few years back to host our martial arts forum but had to get a colleague to set it up, in spite of the "easy-to-set-up" advertisement. Yes, I'm technically retarded! :o Admittedly, however, it's been surprisingly simple to oversee ever since.

That said, I've never done an upgrade or even know how to do such a thing - kind of a simple rule; "if it's not broken, why fix it?"

I have two questions:

#1. I have approx 700 subscribers, none of whom have ever had a single problem using our [vBulletin] software, until now. One subscriber [our most active] complains that he' not getting any notices to his many posts! I've checked his subscription several times and even tried making a new account for him, but to no avail.

What should/can I do?

#2. I've only noticed, since joining this forum, that it's possible to download the latest 3.8.3 version of vBulletin. As a license holder am I able to do this for free?

Thank you

Patrick McCarthy