Post count but no posts
 

One of our forum users recently made us aware of a problem she is having. In the Admin CP her forum profile shows a post count of 7. "Find posts by user" generates "Sorry - no matches. Please try some different terms." She informed me she has posted in only one forum, so I checked that forum and even did a search for posts by her username in that forum. No posts. Forum users have the ability to edit, but not delete their own posts. No evidence that any of our moderator team deleted her posts (we only soft delete with an associated message).

What would cause a post count but no posts?

~Judy