I charge money to the card 2 times and I did not loggin
 

Hello, well my issue is, you buy Vbulletin Version 5, charged me money 2 times, would amount to $ 500, do not know why this happened, and neither have given me the login account or anything, just received an email subscription but nothing that I should bring
I beg you meet me fast, since the support tiket do not respond