Forum Problem using email manager
 

Please can anyone help?

The email setup is fine and all admin can receive e-mails. BUT, when we try to send out e-mails using the email manager I keep getting an error message that tells me no users matched my query.

What I'd like to be able to do is to send e-mails to members in specific primary usergroups, and to members in specific additional usergroups.

All groups are listed under 'Primary Usergroup' and the same under 'Additional Usergroup', but I can't for the life of me work out which boxes to tick that ensures the additional usergroups receive the emails. The admin primary usergroup received them but it seems no one else did.

Could anyone please tell me where I might be going wrong?

Thank you! :D