some wise steps
 

Give people more than they expect and do it cheerfully


When you say, "I love you," mean it


When you say, "I'm sorry," look the person in the eye


Never laugh at anyone's dreams. People who don't have
dreams don't have much


Don't judge people by their relatives


Talk slowly but think quickly


When someone asks you a question you don't want to answer
smile and ask, Why do you want to know


Remember that great love and great achievements involve great
risks


Don't let a little dispute injure a great friendship

When you realize you've made a mistake, take immediate steps to correct it


Smile when picking up the phone. The caller will hear it in your voice


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