Where can I find out all the situations when this phrase will be displayed to a user? As best I can figure out it is displaying both to Banned usergroup members and to members who have changed their email address but not yet replied to the verification email.
I customized the phrase for the email-changers. But I'm thinking the Banned usergroup will also see that phrase if they try to access?
These are two very different sets of people, and they should not be getting the same canned message. Those in the 2nd category have taken great offense at unexpectedly being blocked with a message that they are "banned" - to them that's a severe punishment meted out by moderators for nefarious behavior. It's especially bad customer relations as we encourage members to keep their emails up-to-date so they'll receive sub expiration emails, and a "you are banned" message is not a fair reward for their responsiveness.
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